pretty standard // RETURNS & REFUNDS

  • Always happy to exchange for other sizes, just send us an email

  • Refunds available if order has not inflicted damages from customer

  • Store Credit (in the form of a Gift Card) if product is returned outside of 30 days

  1. Returns: As a small brand were happy to accept returns, as long as nothings damaged were easy as they come.

  2. Refunds - Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your credit after inspecting the item. If your return is approved, we will initiate store credit. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping will not be refunded if the product has been shipped, and a transaction fee of $2.50 will be deducted

  3. Exchanges: If you need to exchange your item for a different size or style, please contact us within 10 days of the arrival date. To be eligible for an exchange, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

  4. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    If you have any questions about our return policy, please contact us at prettystandarddesign@gmail.com.